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Placing Orders:
All prices are suggested retail prices effective February 1, 2004
and are subject to dealer discount. Orders are accepted by phone (877-294-3580),
by fax (516-294-0444), or online (www.windowtex.com). It is the dealers
responsibility to check, verify and confirm that all items that are
specified on the written quote are included and correct.
Changing Orders and Cancellations:
All WindowTex shading systems are custom made and once production
has been started the order cannot be cancelled. Changes may be possible
depending on how far along it is in production and may result in additional
charges. Any charge or return of materials requires managers
approval.
Payment Terms: Credit Terms are net 30
days with approved credit. Each account seeking credit is required
to complete a WindowTex Credit Application. Until such credit is approved
all orders will be Prepaid, COD, Major Credit Cards, or 50% deposit
and the balance COD or paid prior to shipping. All orders over $10,000
will require a 50% deposit. NO orders will be processed if there are
unpaid invoices older than 45 days.
Shipping Policy:
All shipments are FOB Mineola, NY. Small packages will be shipped
by UPS, Federal Express. UPS Next Day Air and Second Day Air are available
at an extra charge. Large orders and oversized packages will be shipped
via a common carrier of WindowTexs choice unless otherwise specified.
Damages and Shortages:
Recipient should inspect all cartons at the time of delivery for visible
and possible concealed damage, refuse any part of shipment that is
damaged and notify WindowTex immediately so replacement can be expedited.
If the recipient signs that the contents are in good condition neither
the carrier nor WindowTex are responsible to correct any damage. All
orders should be opened and checked for damage and completeness before
delivery to jobsite. |
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